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The Pinnacle Blog

Staffing to Prevent Skimming

Posted by Pinnacle Corporation on Mar 24, 2017 12:33:01 PM

With high levels of traffic and busy employees, watching out for theft can often be an afterthought. Skimming and theft are real problems and companies need to not only detract thieves but monitor when a potential problem has occurred. With registered security labels and the SkimDefend™ App, stores can provide routine visual evidence and online reporting to catch damaged or compromised labels and halt skimming and fraud immediately.

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Topics: Data Security, labor, skimming, Mobile, theft

Payments, People and The Process: Getting the Most from Checkout

Posted by Pinnacle Corporation on Mar 17, 2017 9:19:47 AM

Online shopping has increased the demand for a fast checkout experience in-store as well. Making sure your staff can handle fluctuating store customer volume, getting the most from each transaction, providing a personalized experience, and having advanced point-of-sale technology is important to keeping things running smoothly. 

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Topics: Loyalty, Mobile Apps, labor, efficiency

Partnering Together: Summit 2017 Announced!

Posted by Pinnacle Corporation on Mar 10, 2017 9:53:00 AM
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Topics: Summit, Training, Collaboration, Partnership

A P2PE Partnership that Protects You and Your Customers

Posted by Pinnacle Corporation on Mar 3, 2017 9:00:00 AM

Bluefin Payment Systems and Pinnacle Corporation have announced a partnership to provide Bluefin’s PCI-validated Point-to-Point Encryption (P2PE) solution through Pinnacle’s Palm POS platform.

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Topics: Payment Trends, Data Security, POS, point of sale, fraud, theft

Training Your Team to Fight Fraud

Posted by Pinnacle Corporation on Feb 24, 2017 9:00:00 AM

Employees are often the first ones to detect fraud. Organizations that have anti-fraud training programs experience less-costly losses, quicker resolutions of fraud cases, and an enhanced reputation for customer protection, according to the Association of Certified Fraud Examiners (ACFE).

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Topics: NACS, skimming, Mobile, fraud, theft

The Future of Payments: Mobile Pay

Posted by Pinnacle Corporation on Feb 17, 2017 9:00:00 AM

Continuing our committment to payment speed, security and innovation, Pinnacle recently announced the launch of its Mobile Payment solution on the Affiniti™ Consumer Mobile app. This feature works in concert with Zipline (formerly NPC/NPCA), to process mobile payments as an ACH transaction.

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Topics: Payment Trends, Data Security, Loyalty, Mobile Apps, Mobile

The Evolving Data Security Issue

Posted by Pinnacle Corporation on Feb 10, 2017 9:00:00 AM

During theNACS Industry Update Luncheons held last week in San Antonio and Houston, NACS President and CEO, Henry Armour, outlined their industry assessment of the greatest challenges and opportunities facing the convenience store industry in the coming year. Among the most talked about and highest of mind; data security and fraud prevention were near top of the list for retailer concern.

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Topics: Loyalty, Mobile Apps, POS, labor, NACS, skimming, Mobile, fraud, theft

Protecting Against Fraud At All Your Stores

Posted by Pinnacle Corporation on Feb 3, 2017 9:00:00 AM

Pinnacle just announced the launch of the SkimDefend™ Multi-Site Mobile App for use by convenience store retailers in the prevention of tampering, fraud and theft. SkimDefend is the result of a previous collaboration between Pinnacle and NACS to assist retailers in safeguarding consumer transaction data, with Multi-Site as the next stage in fraud protection.

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Topics: Data Security, skimming, fraud, theft

From Promo to POS to Profit...

Posted by Pinnacle Corporation on Jan 27, 2017 1:28:05 PM

Pinnacle’s approach to inventory solutions can be drilled down to the path of a candy bar. Convenience store retailers are constantly looking for ways to get the most from their merchandise, even to the last chocolate. In today’s competitive market, it’s not enough to just buy and resell for a profit. Retailers must stay ahead of the hurdles and headwinds of changing consumer tastes, market saturation, product staleness and shrink.

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Topics: Payment Trends, Loyalty, Mobile Apps, POS, Mobile

Building Loyalty in 6 Steps...

Posted by Pinnacle Corporation on Jan 20, 2017 2:41:56 PM

In order to engage your customer and build loyalty, retailers need a plan of action. Through organized and targeted initiatives, convenience stores can not only gather new customers and retain existing, but also increase spend and profits per visit!

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Topics: Loyalty, POS, labor, efficiency, Mobile