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The Pinnacle Blog

Collaborations: Allied Electronics and UTC Retail sponsor Summit 2017

Posted by Pinnacle Corporation on Mar 31, 2017 11:48:37 AM

Pinnacle is pleased to announce Allied Electronics, Inc. and UTC Retail as sponsors for the upcoming Summit 2017 Client Conference, May 31-June 1, 2017 in Arlington, Texas. Allied, UTC and Pinnacle have a long history of partnership and collaboration, and both have been top tier sponsors of previous Summits, including Summit 2016.

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Topics: Business Intelligence, Operations, efficiency, Summit, Collaboration

Payments, People and The Process: Getting the Most from Checkout

Posted by Pinnacle Corporation on Mar 17, 2017 9:19:47 AM

Online shopping has increased the demand for a fast checkout experience in-store as well. Making sure your staff can handle fluctuating store customer volume, getting the most from each transaction, providing a personalized experience, and having advanced point-of-sale technology is important to keeping things running smoothly. 

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Topics: Loyalty, Mobile Apps, labor, efficiency

Building Loyalty in 6 Steps...

Posted by Pinnacle Corporation on Jan 20, 2017 2:41:56 PM

In order to engage your customer and build loyalty, retailers need a plan of action. Through organized and targeted initiatives, convenience stores can not only gather new customers and retain existing, but also increase spend and profits per visit!

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Topics: Loyalty, POS, labor, efficiency, Mobile

2016: A Look Back at Inventory Management- and to the Future

Posted by Pinnacle Corporation on Dec 16, 2016 12:00:00 PM
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Topics: Operations, Inventory Management, EPM, efficiency, food service, Mobile

2016: A  Look Back at Fuel- and to the Future

Posted by Pinnacle Corporation on Dec 9, 2016 10:00:00 AM

Collecting accurate business intelligence in any industry provides a decisive competitive advantage. This holds especially true for petroleum marketing. With insight from the NACS State of the Industry summit last April, the prospects for fuel marketers presented a mixed, though relatively optimistic, picture of the near future of the industry. Sales volumes  should remain healthy (more than 97% of vehicles sold in 2015 still use liquid gasoline), but trends in technology (electric and hydrogen powered vehicles), now-widespread services (Uber, Lyft), and an increase in ride-share present some short-to-medium term challenges for fuel marketers. Developing fuel solutions to keep clients in the know with current and future trends, especially on a regional basis, remained one of Pinnacle’s primary goals- and does still as we move into 2017. Here is a look back at some of the major fuel trends and developments from Pinnacle this last year:

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Topics: Fuel Marketing And Inventory, fuel pipeline, labor, fuel, efficiency, NACS, Mobile

Feed Your Margins While Feeding Your Customers

Posted by Pinnacle Corporation on Aug 18, 2016 3:00:00 PM

Being competitive in the c-store industry requires attention to all areas of the business. Keeping store managers and area managers well informed of store and company performance empowers them to keep their stores in better running order. In other words, being competitive as a company starts at the store level.

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Topics: C-Store Inventory, Operations, Inventory Management, efficiency, food service

Rising to the Foodservice Challenge

Posted by Pinnacle Corporation on Aug 11, 2016 10:00:00 AM

A mainstay of the convenience store experience, foodservice has come a long way since the introduction of the hot dog roller grill. Getting the most from foodservice requires tracking inventory data to mitigate loss from shrink, spoilage, and staleness during slow sales times—while using that data to forecast labor upticks and staffing cycles. The following will demonstrate how  Pinnacle solutions can give you the competitive advantage in this realm.

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Topics: Operations, Loyalty, POS, labor, efficiency, food service

Palm Kiosk: The Power to Choose, In Your Customer's Hands

Posted by Pinnacle Corporation on Aug 3, 2016 10:15:43 AM

There is a growing trend toward selfserve, quick-serve and interactive content in the convenience retail market. These solutions range from fast food kiosks to forecourt merchandising, and more.  From a food service perspective, Palm Kiosks offer several advantages over traditional cashier-attended POS stations.

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Topics: Operations, POS, point of sale, labor, efficiency, food service

Having the Right Inventory Makes a Happy and Loyal Customer

Posted by Pinnacle Corporation on Jul 29, 2016 12:08:07 PM

 Managing adequate inventory levels and shrink are two critical and sometimes invisible components of any successful convenience store. If not managed well, companies may be ‘leaving money on the table’ regarding inventory. More importantly, their customers- the consumer who is relied upon for all profitability- will find these seemingly invisible components very visible. Without loyal clients’ preferred products in-stock, those consumers will leave unhappy- perhaps never coming back. And, with multiple social media outlets at their fingertips today, customers aren’t hesitant being extremely vocal about their experience!

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Topics: Business Intelligence, Operations, Loyalty, Inventory Management, EPM, efficiency

The Path of A Candy Bar, Mapped with Pinnacle Solutions

Posted by Pinnacle Corporation on Jul 22, 2016 4:37:22 PM

Pinnacle’s approach to inventory solutions can be drilled down to the path of a candy bar. Convenience store retailers are constantly looking for ways to get the most from their merchandise, even to the last chocolate. In today’s competitive market, it’s not enough to just buy and resell for a profit. Retailers must stay ahead of the hurdles and headwinds of changing consumer tastes, market saturation, product staleness and shrink. At each step of the inventory timeline, using Pinnacle software and solutions guides the sales process, product mix, ordering, profit evaluation and movement flow- insuring you get the most from your snack merchandise, down the last candy bar.

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Topics: C-Store Inventory, Business Intelligence, Operations, Loyalty, Inventory Management, EPM, POS, efficiency