<img src="//bat.bing.com/action/0?ti=5175283&amp;Ver=2" height="0" width="0" style="display:none; visibility: hidden;">

The Pinnacle Blog

Industry Insecurity: Are You Vulnerable?

Posted by Pinnacle Corporation on Sep 22, 2017 9:06:00 AM

Data security risks are increasing and not limited to credit card fraud. Thieves are targeting Human Resources and Loyalty programs to extract greater amounts of data; from names, addresses and phone numbers to social security numbers, health records and investment information. In some cases, this information is then ransomed back to the companies themselves- at exorbitant amounts and often without reciprocation. 

Read More

Topics: Mobile, payments, fraud, Data Security

Pinnacle on the Grow: New Promotions and New Faces

Posted by Pinnacle Corporation on Sep 13, 2017 10:18:35 AM

Pinnacle continues to grow and promote the amazing team members that have made us a leader in convenience retail software- and industry innovation.

Read More

Topics: Mobile, Mobile Apps, future, retailers, technology, convenience store

Reimagining Retail: The Future is Now

Posted by Pinnacle Corporation on Sep 8, 2017 12:06:48 PM

As our industry changes and evolves with new opportunities and challenges, so must retailers and those who serve them. Keeping up with new trends, emerging demographics, transitioning resources and technological advances requires continued engagement with industry leaders and organizations that are mapping how the future is affecting the convenience store industry. 

Read More

Topics: Mobile, payments, Mobile Apps, future, Loyalty, labor, retailers

Securing Stores: The Affiniti Sentry Suite

Posted by Pinnacle Corporation on Sep 1, 2017 9:20:12 AM

In today’s environment of heightened data security uncertainty and evolving threats, convenience store retailers need tools dedicated to combat fraud and theft at the corporate and store level. Not only are there things you can do in your stores right now to prevent theft- team training to avoid scams, diligence in pump monitoring, installing address verification on POS and payment terminals, and updating to EMV- but Pinnacle has created an entire suite of security solutions you can use to defend your stores and protect your customers.

Read More

Topics: Mobile, payments, fraud, Data Security

Loyalty That Moves With You: Mobile Apps

Posted by Pinnacle Corporation on Aug 25, 2017 9:13:14 AM

Continuing our commitment to payment speed, security and innovation, Pinnacle recently announced the launch of its Mobile Payment solution on the Affiniti™ Consumer Mobile app. This feature works in concert with Zipline (formerly NPC/NPCA), to process mobile payments as an ACH transaction.

Read More

Topics: Loyalty, Mobile, promotions, millennials, payments

At Your 'Food' Service: Kiosks Driving Profits

Posted by Pinnacle Corporation on Aug 18, 2017 11:29:45 AM

Foodservice has come a long way since the introduction of the hot dog roller grill to become a mainstay of the convenience store experience. What started out as a transition to prepared foods and away from small deli counters has become the highest profit margin category for retailers—beating out traditional products like t­­obacco and alcohol. Capitalizing on this evolving trend is necessary for convenience stores to stay competitive.

Read More

Topics: Loyalty, Mobile, promotions, millennials, food service

Reimagining Retail: The Changing Consumer

Posted by Pinnacle Corporation on Aug 11, 2017 9:00:00 AM

This year, through our attendance at NACS State of the Industry, the Conexxus Annual Conference and our own Summit 2017, Pinnacle gained valuable insight into what the coming year and beyond will hold for our industry and the economy as a whole. We learned about how consumers are changing how they interact with retailers and how the online experience has moved into the stores themselves. We discovered how the new ‘mobile millennial’ is bringing new technology and innovations to the market – and changing the way promotions are effective. Additionally, new security threats, payment challenges and the labor ‘crunch’ are playing a crucial role in how Pinnacle meets and exceeds the needs of our industry- and innovates for the future.

Read More

Topics: Loyalty, Mobile, promotions, millennials

The Loyalty Gap: The Elusive Millennial

Posted by Pinnacle Corporation on Aug 4, 2017 9:00:46 AM

Millennials – Who Are They? If you are like most retailers, you invest a lot of time and money in building a loyal customer base, and as part of that effort, you are trying to understand and target the up and coming Millennial Generation. Millennials are typically defined as those born between 1980 and 2000, although some studies make them a bit older or younger. This means they range in age from teenagers to early 30-somethings. This group is the subject of many studies and is on pace to be the most studied demographic in history, behind the Boomers who have been studied for decades. Everyone is trying to figure them out. Why? 

Read More

Topics: Loyalty, Mobile, promotions, millennials

Summit 2017: Participant Perspectives

Posted by Pinnacle Corporation on Jul 7, 2017 11:28:55 AM

Pinnacle completed our annual client conference, Summit 2017, at the end of May with valued Pinnacle clients, respected partners and Pinnacle team members from across the country.  This two day event offered valuable Pinnacle solutions and industry knowledge to keep up-to-date on the changes and opportunities within the convenience store and petroleum sectors.

Read More

Topics: Data Security, fraud, point of sale, Partnership, POS, EMV, Mobile

Another Great Summit- and thanks to all who participated this year!

Posted by Pinnacle Corporation on Jun 2, 2017 11:49:28 AM

Pinnacle's annual user conference, Summit, just wrapped yesterday and what an amazing event it was! Summit 2017 brought together clients from around the country and valued industry partners across the spectrum- into a group environment that promoted best practices, collaboration and future innovation. See what fun we had!

Read More

Topics: Data Security, Mobile, Summit, fraud, skimming