Card skimming is still a major problem, especially in the convenience store industry. Forecourt POS systems are ripe for tampering and with the delay in EMV implementation granted, late-adoption retailers are an even greater target. With other areas of non-EMV-compliance drying up (department stores, supermarkets), thieves look for the 'weakest link' in the security chain- convenience stores.
Data security risks are increasing and not limited to credit card fraud. Thieves are targeting Human Resources and Loyalty programs to extract greater amounts of data; from names, addresses and phone numbers to social security numbers, health records and investment information. In some cases, this information is then ransomed back to the companies themselves- at exorbitant amounts and often without reciprocation.
As our industry changes and evolves with new opportunities and challenges, so must retailers and those who serve them. Keeping up with new trends, emerging demographics, transitioning resources and technological advances requires continued engagement with industry leaders and organizations that are mapping how the future is affecting the convenience store industry.
In today’s environment of heightened data security uncertainty and evolving threats, convenience store retailers need tools dedicated to combat fraud and theft at the corporate and store level. Not only are there things you can do in your stores right now to prevent theft- team training to avoid scams, diligence in pump monitoring, installing address verification on POS and payment terminals, and updating to EMV- but Pinnacle has created an entire suite of security solutions you can use to defend your stores and protect your customers.
Continuing our commitment to payment speed, security and innovation, Pinnacle recently announced the launch of its Mobile Payment solution on the Affiniti™ Consumer Mobile app. This feature works in concert with Zipline (formerly NPC/NPCA), to process mobile payments as an ACH transaction.
Pinnacle's annual user conference, Summit, is in less than 1 week! Summit 2017 promises to be an exciting and informative experience for all involved- bringing together clients from around the country and valued industry partners across the spectrum- into a group environment that promotes best practices, collaboration and future innovation.