This week, Pinnacle hit the road again to visit our long-time client, Double Quick, in Indianola, Mississippi. We were fortunate to have Double Quick's Vice President of Information Technology, Howard Hyche, as Master of Ceremonies this year at our annual Pinnacle Summit! Summit 2017 brought together clients from around the country and valued industry partners across the spectrum- into a group environment that promoted best practices, collaboration and future innovation.
Our time at Double Quick afforded us the opportunity to see the Pinnacle Palm POS in action in a number of the Double Quick locations- as well as see the fine-tuned operations, spotless store management, and outstanding customer service that has made Double Quick a community leader in Mississippi. Double Quick convenience stores also utilize Palm POS for their integrated quick-service restaurants and newly opened travel plaza that we were fortunate to tour during our visit.
Pinnacle completed our annual client conference, Summit 2017, at the end of May with valued Pinnacle clients, respected partners and Pinnacle team members from across the country. This two day event offered valuable Pinnacle solutions and industry knowledge to keep up-to-date on the changes and opportunities within the convenience store and petroleum sectors.
Pinnacle just completed their annual client conference, Summit 2017, where they showcased their new Affiniti Sentry cloud-based software suite and a host of new and enhanced software solutions. With valued Pinnacle clients, respected partners and Pinnacle team members from across the country, this two day event offered valuable Pinnacle solutions and industry knowledge to keep up-to-date on the changes and opportunities within the convenience store and petroleum sectors.
This week, Pinnacle and Worldpay, a leading provider of electronic payment solutions, announced they have jointly completed and certified the integration between the Pinnacle Palm POS™ and Worldpay payment processing host; the combined solution is now compliant with EMV®, the global standard for credit payment cards using chip card technology.
Last week, Pinnacle team members attended the Conexxus Annual Conference in Annapolis, Maryland. Conexxus is a non-profit, member-driven technology organization dedicated to the development and implementation of standards, technologies innovation and advocacy for the convenience store and petroleum market.
During theNACS Industry Update Luncheons held last week in San Antonio and Houston, NACS President and CEO, Henry Armour, outlined their industry assessment of the greatest challenges and opportunities facing the convenience store industry in the coming year. Among the most talked about and highest of mind; data security and fraud prevention were near top of the list for retailer concern.
Pinnacle’s approach to inventory solutions can be drilled down to the path of a candy bar. Convenience store retailers are constantly looking for ways to get the most from their merchandise, even to the last chocolate. In today’s competitive market, it’s not enough to just buy and resell for a profit. Retailers must stay ahead of the hurdles and headwinds of changing consumer tastes, market saturation, product staleness and shrink.